プライバシーポリシー

1. Controller

The controller responsible for processing personal data is:

IE EVGENII ALEKSANOV
Georgia, City Batumi, Zhiuli Shartava Avenue, N32, Floor 6, Apartment N87
Email: [email protected]
Website: https://nutrinixy.com

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data processed in connection with:

• the Nutrinixy website;
• the Nutrinixy mobile app for iOS and Android;
• customer support communications;
• analytics, diagnostics, and app improvement activities;
• AI-powered nutrition and wellness features;
• integrations and third-party services used in connection with Nutrinixy.

3. Data we collect

We may collect the following categories of personal data.

3.1. Account and identity data

When you create or use an account, we may collect:

• email address;
• authentication credentials;
• sign-in provider information;
• account identifiers;
• subscription status.

If you sign in through a third-party provider such as Apple or Google, we may receive the information that provider shares with us, such as your email address, user identifier, and other profile information you choose to make available.

3.2. Profile and wellness data

When you use Nutrinixy, you may choose to provide profile and wellness-related data, including:

• age or date of birth;
• sex or gender-related profile selection;
• height;
• weight, weight history, and target weight;
• activity level;
• nutrition preferences;
• food goals;
• water intake;
• meal logs;
• calorie and macronutrient records;
• favorites and saved items;
• other wellness-related information you choose to enter.

Some of this information is necessary for Nutrinixy features to work properly, such as calculating calorie targets or generating personalized nutrition insights.

3.3. Content you provide

We may process content you submit through the app, including:

• text entries;
• meal descriptions;
• barcode scan results;
• food photos you upload or capture;
• voice recordings or transcripts used for meal logging;
• prompts and responses within AI-powered features;
• customer support requests and attachments.

3.4. Device and technical data

When you use Nutrinixy, we may automatically collect technical and usage-related information, such as:

• device type;
• operating system;
• app version;
• language and locale;
• country or region inferred from technical settings;
• IP address;
• time zone;
• installation date;
• registration date;
• crash reports;
• diagnostics and performance data.

3.5. Subscription and transaction data

If you purchase a subscription through Apple App Store or Google Play, we may receive limited subscription-related information necessary to manage your access to premium features, such as:

• subscription status;
• subscription start date;
• renewal or expiration date;
• cancellation status;
• product identifier;
• trial status, where applicable.

Nutrinixy does not directly process your full payment card details for in-app purchases made through Apple App Store or Google Play.

3.6. Website data

When you visit nutrinixy.com, we may automatically collect limited website usage data, including:

• browser type and version;
• operating system;
• referring URL;
• pages visited;
• date and time of access;
• IP address;
• technical log data needed for security, fraud prevention, and performance.

4. How we use personal data

We may use personal data for the following purposes:

• to create and manage your account;
• to provide Nutrinixy features and functionality;
• to process meal logging, barcode scanning, photo analysis, voice input, and nutrition tracking;
• to calculate calories, macros, hydration, and wellness metrics;
• to provide AI-powered nutrition and wellness insights;
• to personalize your experience;
• to enable subscriptions and premium access;
• to respond to support requests;
• to secure the Services and prevent abuse, fraud, and unauthorized access;
• to analyze performance, improve quality, and fix bugs;
• to comply with legal obligations;
• to enforce our Terms of Use and protect our rights.

5. AI-powered features

Nutrinixy may offer AI-powered features, including food recognition, nutrition estimation, voice-based meal logging, AI Nutritionist functionality, personalized wellness insights, and AI-generated reports.

To provide these features, we may process information you submit to the relevant feature, such as food photos, meal descriptions, barcode scan results, voice input or transcripts, nutrition logs, health and wellness goals, profile information, and related context.

We primarily use our own Nutrinixy AI systems and proprietary AI technologies to operate and improve the core AI-powered functionality of the Services.

In some cases, we may also use selected third-party artificial intelligence technologies and service providers, including services or models made available by Google LLC, OpenAI, DeepSeek, and similar providers, where reasonably necessary to support specific features or to improve the quality, accuracy, relevance, consistency, safety, reliability, and overall performance of AI-generated results.

When third-party AI technologies are used, we may securely transmit only the personal data reasonably necessary for the relevant feature to function, such as food photos, text prompts, meal descriptions, transcribed voice entries, nutrition history, and basic health or wellness goals.

We use AI-related processing to:

• recognize foods and estimate calories and nutritional values;
• interpret meal descriptions, barcode results, and voice inputs;
• generate personalized nutrition and wellness insights;
• improve response quality and feature performance;
• make AI-generated outputs more accurate, useful, and reliable.

AI-generated outputs are intended for informational and wellness purposes only and are not medical advice, diagnosis, or treatment.

We may also use relevant inputs, outputs, and related technical or operational data to develop, maintain, test, monitor, secure, and improve our AI-powered features, subject to applicable law and this Privacy Policy.

Third-Party AI Services

Nutrinixy primarily relies on its own internal Nutrinixy AI infrastructure, but may also use trusted third-party AI providers to support, validate, enhance, or improve certain AI-powered features.

These providers may include Google LLC, OpenAI, DeepSeek, and other similar providers we may engage from time to time.

When you use AI-powered features, we may share relevant data with such providers only to the extent reasonably necessary to provide the requested functionality or improve the quality of results. Depending on the feature used, this may include food photos, text entries, transcribed voice logs, nutrition records, meal history, and limited profile or goal-related information.

We take reasonable steps to ensure that any third-party provider with whom personal data is shared is subject to confidentiality, security, and data protection obligations that provide the same or a comparable level of protection as described in this Privacy Policy. We identify these uses here so that you can understand how your data is handled when it is shared with third parties for AI-related processing.

6. Legal bases for processing

Depending on your location and applicable law, we may process personal data on one or more of the following legal bases:

• your consent;
• performance of a contract with you;
• our legitimate interests, such as app security, fraud prevention, analytics, service improvement, and support;
• compliance with legal obligations.

Where consent is required, you may withdraw it at any time with future effect.

7. Third-party services and data sources

Nutrinixy may use third-party tools, infrastructure providers, sign-in providers, analytics services, crash reporting tools, subscription platforms, AI service providers, and open data sources to provide, maintain, secure, and improve the Services.

This may include, where applicable:

• Apple services;
• Google services;
• OpenAI services or technologies;
• DeepSeek services or technologies;
• hosting and cloud providers;
• analytics and diagnostics providers;
• app store infrastructure;
• open or third-party nutrition and food databases, including Open Food Facts, OpenNutrition, and other sources used under their respective licenses, permissions, or terms.

Where required, Nutrinixy provides attribution for third-party or open-licensed data inside the app or in related legal materials.

Third-party food, nutrition, or AI-generated data may be incomplete, inaccurate, outdated, inconsistent, or unavailable, and we do not guarantee its accuracy or completeness.

8. Open data attribution

Nutrinixy may use open food and nutrition data made available by external contributors and organizations.

Where Nutrinixy uses data from sources such as Open Food Facts or other open-licensed sources, such data is used in accordance with the applicable license terms, attribution requirements, and reuse conditions of the relevant source.

If a third-party source changes its license, terms, or availability, Nutrinixy may update, limit, or discontinue related features or datasets.

9. Cookies and similar technologies

On the website, we may use cookies or similar technologies for essential functionality, security, analytics, and improving user experience.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may be able to manage cookie preferences through your browser settings or through any cookie tools made available on the website.

10. Analytics, diagnostics, and app improvement

We may use analytics, diagnostics, and crash reporting tools to better understand how Nutrinixy is used, to measure feature performance, and to improve reliability and user experience.

This may include information about interactions with the app, technical events, device information, crash logs, performance metrics, and feature usage.

We use such data to maintain, debug, improve, and optimize Nutrinixy.

11. Customer support

If you contact us at [email protected] or through support features, we may process the information you provide, including:

• your email address;
• device or app details;
• subscription status;
• account identifiers;
• screenshots or attachments;
• the content of your request.

We use this information only to investigate, respond to, and resolve your request, as well as to improve support quality and prevent abuse.

12. Marketing communications

If you subscribe to newsletters, product updates, or similar communications, we may use your email address to send you updates, product news, nutrition content, and service announcements.

Where required by law, such communications will be sent only with your consent.

You can unsubscribe at any time by using the unsubscribe link in the email or by contacting [email protected].

We may still send you non-marketing messages that are necessary for the operation of your account or the Services, such as security notices, billing-related notices, or important product updates.

13. Children

Nutrinixy is not intended for children under the minimum age permitted by applicable law.

You must be at least 13 years old to use Nutrinixy.

If you are under 18, you may use Nutrinixy only with parental or legal guardian consent where required by law.

If we learn that we collected personal data from a child in violation of applicable law, we will take reasonable steps to delete that data.

If you believe a child has provided personal data to us improperly, please contact [email protected].

14. Sharing of personal data

We do not sell your personal data.

We may share personal data only where necessary and appropriate, including with:

• hosting and cloud providers;
• analytics and diagnostics providers;
• AI providers and processing providers acting on our behalf;
• authentication and sign-in providers;
• customer support tools;
• Apple App Store and Google Play, where relevant to subscription handling;
• legal, regulatory, or law enforcement authorities where required by law;
• professional advisers, auditors, or service providers under appropriate confidentiality obligations.

Where AI-related providers are used, we share only the data reasonably necessary to support the relevant functionality, such as food recognition, nutrition analysis, personalization, response generation, quality improvement, and service reliability.

We may also share information in connection with a merger, acquisition, asset sale, financing, or business reorganization, subject to appropriate safeguards.

15. International data transfers

Depending on where you are located and where our service providers operate, your personal data may be processed in countries other than your own.

Where required by applicable law, we take reasonable steps to ensure appropriate safeguards for international data transfers.

These safeguards may include contractual protections, provider commitments, and other lawful mechanisms recognized under applicable data protection law.

16. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

Retention periods may vary depending on the type of data, the purpose of processing, legal requirements, and whether your account remains active.

If you delete your account or request deletion, we will delete or anonymize relevant personal data within a reasonable period, unless retention is required by law, necessary for security, fraud prevention, dispute resolution, or otherwise permitted by law.

17. Data security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, and destruction.

Data transmissions may be protected using encryption and secure communication protocols where appropriate.

However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

18. Your rights

Depending on your location and applicable law, you may have the following rights:

• the right to access your personal data;
• the right to correct inaccurate data;
• the right to delete data;
• the right to restrict processing;
• the right to object to certain processing;
• the right to withdraw consent;
• the right to data portability;
• the right to lodge a complaint with a competent supervisory authority.

To exercise your rights, contact us at [email protected].

We may request information necessary to verify your identity before responding to your request.

19. App store and third-party privacy policies

If you use Nutrinixy through Apple App Store, Google Play, Apple sign-in, Google sign-in, or other third-party services, your use of those services is also subject to the privacy policies and terms of those third parties.

Relevant privacy information may be available at:

• Apple Privacy Policy: https://www.apple.com/legal/privacy/
• Google Privacy Policy: https://policies.google.com/privacy

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, operational, or business changes.

When we do, we will post the updated version on nutrinixy.com and update the “Last updated” date.

If required by law, we will provide additional notice or obtain consent for material changes.

21. Contact

If you have questions about this Privacy Policy or about how your personal data is handled, please contact:

IE EVGENII ALEKSANOV
Georgia, City Batumi, Zhiuli Shartava Avenue, N32, Floor 6, Apartment N87
Email: [email protected]
Website: https://nutrinixy.com